Shepherd Heart Homecare
Comprehensive Service Offerings
OUR care PACKAGES
Here are THE PACKAGES we Offer

Heart & Home Live-In Care Package
The ultimate peace-of-mind package, providing 24-hour, round-the-clock care in the comfort of the client’s home. A dedicated caregiver resides with the client, ensuring constant care, supervision, and companionship. This package is perfect for clients who need continuous support with daily living activities or those at risk of falls or wandering.
Duration: 24-hour live-in care, with scheduled breaks for the caregiver
Frequency: Frequency: Flexible, please call to discuss what best fits your needs
Included Services:
- Full assistance with ADLs (bathing, grooming, dressing, toileting)
- Meal planning and preparation
- Medication management and reminders
- Light housekeeping and laundry
- Companionship and emotional support
- Safety monitoring (fall prevention, mobility support)
- Transportation and accompaniment to appointments and outings
- Support with sleep routines and overnight care*
This Heart & Home Live-In Care Package offers clients and their families the highest level of support, ensuring that your loved one is cared for 24/7 by a trusted, professional caregiver in the comfort of their own home.
*Conditions apply to accommodate caregiver rest schedules

Heart of the Day Package (12-Hour Shifts)
This package is ideal for clients who require assistance throughout most of the day. Caregivers provide help with activities of daily living (ADLs), meal preparation, medication reminders, and companionship. This service ensures that your loved ones are cared for during daytime or nighttime, with the flexibility of choosing either day or night shifts.
Duration: 12 hours per shift
Frequency: Frequency: Flexible, please call to discuss what best fits your needs
Included Services:
- Meal preparation and planning
- Medication reminders and management
- Personal care (bathing, grooming, dressing)
- Light housekeeping and laundry
- Transportation to appointments or errands
- Companionship and social engagement

Gentle Start Package (4-Hour Visits)
Ideal for clients needing support during key moments of the day, such as mornings or evenings. Caregivers assist with ADLs, light housekeeping, and provide a friendly, comforting presence. Perfect for clients who are mostly independent but need assistance in specific areas.
Duration: 4 hours per visit
Frequency: Minimum of 3 visits per week
Included Services:
- Personal care and hygiene assistance
- Light housekeeping and laundry
- Meal preparation
- Medication reminders
- Companionship and social interaction

The Wellness Refresh (2-Hour Shower/Wellness Visits)
This specialized package focuses on personal care and wellness check-ins, ideal for clients who need minimal but regular assistance to maintain health and hygiene. Caregivers will assist with showering, grooming, and wellness checks, ensuring that clients stay healthy and safe at home.
Duration: 2 hours per visit
Frequency: Minimum of 3 visits per week
Included Services:
- Showering and personal hygiene assistance
- Grooming and dressing
- Wellness checks (vital signs, medication reminders)
- Safety assessments and home monitoring

Silver Heart Package (Overnight Care)
For clients who need overnight monitoring, this package ensures a caregiver is present during the night to assist with toileting, repositioning, and medication reminders. It provides peace of mind for families, ensuring their loved one is safe and comfortable through the night.
Duration: 8-hour overnight shifts
Frequency: Minimum of 3 nights per week
Included Services:
- Personal care and repositioning assistanceMedication reminders
- Overnight monitoring and safety checks
- Assistance with toileting

Concierge Care Package (Customizable Concierge Services)
This luxury service is designed for clients who require personalized care beyond standard home care offerings. Whether it’s coordinating medical appointments, providing companionship during travel, or offering errand services, this package caters to busy seniors and families who need an extra layer of support.
Services Available:
- Travel companion services (in-town and out-of-town)
- Personal shopping and errand running
- Assistance with organizing household activities
- Event support (family gatherings, social outings)
- Personalized health and wellness routines

Respite Relief Package
For family caregivers who need a break, our Respite Relief package provides temporary caregiving services so you can rest assured that your loved one is well taken care of. Perfect for short-term care during vacations or personal time away.
Duration: Frequency: Flexible, please call to discuss what best fits your needs
Frequency: Minimum of 3 visits per week
Additional Benefits of Choosing Shepherd Heart Homecare
- Free Initial Assessment: A personalized care plan designed specifically for your needs after an in-home evaluation.
- Flexible Scheduling: Services can be tailored to fit your lifestyle and preferences, from a few hours a week to full-time care.
- Highly Trained Caregivers: Our team is experienced, licensed, and dedicated to providing compassionate, top-quality care.
- 24/7 Availability: Our services are available around the clock, ensuring that care is available when you need it most.
OUR PROCESS
Easy Process To Reach Us!

call
Call our office at (216)-377-1542

schedule
Schedule Your FREE In-Home Assessment

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Frequently asked questions
What sets Shepherd Heart Home Care apart from other agencies?
At Shepherd Heart Homecare, because we are Physician owned we possess the expertise to provide top quality care and training, that results in reducing hospitalization and re-admission. We pride ourselves on our commitment to excellence and our personalized approach to care. Our caregivers are not only highly trained and compassionate but also genuinely invested in the well-being of our clients. We prioritize building strong relationships based on trust, respect, and dignity, ensuring that our clients receive the highest quality of care and support.
How do you ensure the safety and well-being of clients?
Being a Physician owned agency, the safety and well-being of our clients are our top priorities. We carefully screen and train our caregivers, conduct regular check-ins, and implement comprehensive safety protocols to ensure a secure and comfortable environment for our clients at all times.
How are your caregivers selected and trained?
We leverage our hospital experience to ensure that our caregivers undergo a rigorous selection process, including background checks, interviews, and reference checks. Once hired, they receive thorough training in areas such as CPR, first aid, infection control, and client-specific care needs to ensure they are equipped to provide high-quality care.
What types of services do you offer?
At Shepherd Heart Homecare, we offer a wide range of services tailored to meet the unique needs of our clients. These include assistance with daily activities such as meal preparation, housekeeping, medication management, transportation to appointments, companionship, and more.
Can I customize my care plan?
Yes, absolutely! We understand that every individual has unique needs and preferences, which is why we offer personalized care plans tailored to each client’s specific requirements. We work closely with you and your family to develop a care plan that meets your needs and goals.
How do I get started with Shepherd Heart Home Care?
Getting started with Shepherd Heart Home Care is easy. Simply schedule a free consultation where we can discuss your needs, answer any questions you may have, and develop a personalized care plan. From there, we’ll match you with a caregiver who best fits your needs and preferences.
Does Shepherd Heart Home Care serve all areas of Cuyahoga County, Ohio?
Yes, Shepherd Heart Home Care provides services throughout Cuyahoga County, Ohio, including Cleveland, Parma, Lakewood, Independence, Strongsville, and nearby communities. Contact us to confirm care availability in your area.
I can’t express enough gratitude for the exceptional care my mother received from Shepherd Heart Home Care. The caregivers were not just professionals; they became like family to us. They provided compassionate support and companionship, allowing my mother to age happily in the comfort of her own home. Thank you for making a difficult time easier for our family.
We do whatever it takes to bring you peace of mind.
We provide the best in-home services in Cayuhoga County. Call Us NOW to get started.